Empowering Excellence in Accounts Payable at PwC
Client: PwC (PricewaterhouseCoopers)
Industry & Locations: Professional Services – North and South America
Programme & Credential: Certified Accounts Payable Practitioner (CAPP)
Participants: 15 Tax and Audit Staff
Delivery Mode: Online, Self-Paced with Tutor Support
The Challenge
As a global leader in professional services, PwC is committed to maintaining the highest standards of operational efficiency and compliance within its tax and advisory function which plays a critical role in supporting tax compliance for clients transactions.
With increasing demands for tax compliance, automation, accuracy, and accountability, PwC identified the need to further strengthen the capability of its advisors. The goal was to provide structured, recognised training that would not only improve day-to-day performance but also support staff retention and development.
The Solution: IFOL’s CAPP Programme
PwC enrolled 15 of its staff in the Certified Accounts Payable Practitioner (CAPP) programme—an internationally recognised qualification delivered by the Institute of Financial Operations and Leadership (IFOL).
The programme was selected for its:
- Practical, industry-focused curriculum
- Flexible online delivery model
- Professional certification with global recognition
- Emphasis on process optimisation, risk management, and best practices in AP
Key Learning Areas Covered
- Tax Reporting and Compliance
- Invoice Processing and Workflow Optimisation
- Supplier Management and Fraud Prevention
- Financial Controls
- AP Technology and Automation
- Communication and Stakeholder Management
A Strategic Move by PwC—And Just the Beginning
PwC’s decision to enrol 15 of its tax advisory professionals in IFOL’s Certified Accounts Payable Practitioner (CAPP) programme highlights the growing need for cross-functional financial operations expertise—even in specialist roles. While the CAPP qualification helped their team sharpen AP-specific knowledge, its real strength lies in the breadth of its coverage—from process optimisation and compliance to automation, analytics, and stakeholder communication.
Want to Follow in PwC’s Footsteps?
Whether you’re looking to upskill finance staff, develop future leaders, or create more agile back-office functions, IFOL’s CAPP certification is the smart place to start.
Speak to our employer training team at certification@acarp-edu.org or Book a 1-2-1 call with us today
