Managing documents efficiently remains a challenge for many organisations – especially when the majority are still stored in physical form. Our latest research revealed that a high percentage of businesses continue to rely heavily on paper, often kept in countless boxes, making access and organisation difficult.

In this best practice webinar, our experts will share practical tips for improving your document management processes, whether you’re considering a move to a “phygital” (a balance between physical and digital) approach or going fully digital.

We’ll cover:

– The key benefits of digitising your records
– Proven strategies to improve document management and archiving
– Expert guidance on where to start, and explore real-world strategies to make the transition smoother.
By the end of the session, you’ll have clear, actionable ideas for streamlining your archiving, reducing reliance on paper, and setting the foundation for a more efficient and secure way of managing your documents.

SpeakersMike Noyce

Solutions Consultant, at Restore Information Management
With 25 years’ experience in the Digital Information Management industry and a track record of developing and delivering solutions and services, Mike has significant experience of supporting customers through small medium and large-scale projects and strategic digital transformation.
His background in identifying and resolving customer challenges has resulted in significant time savings, enhanced value for money, and an improved end-user experience for his customers.
Louise Graham
COO | Head of Institute, at IFOL
Louise has worked in financial operations for over 30 years and started her career at The Walt Disney Company in London. Since then, she has worked for companies including Santander, Carphone Warehouse, Costa Coffee and FCDO Services, which is part of the Foreign Office. Louise joined IFOL as Chief Operating Officer in April 2025 and is responsible for leading and developing IFOL’s global education and membership strategy as well as its professional development offerings internationally.

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